Job DescriptionProgram Operations Consultant (6-Month Contract)
nLocation: Marol, Andheri East, Mumbai (Hybrid)
nStipend: ₹25,000 per month
nDuration: 6 Months
nAbout upGrad
nupGrad is one of Asia's leading online higher education and lifelong learning companies, offering industry-relevant programs across Data Science, Technology, Product Management, Digital Marketing, and more. We are committed to helping learners achieve tangible career growth through immersive and creative learning experiences.
nRole Overview
nWe are looking for a detail-oriented and proactive Program Operations Consultant to join our Program Operations team. This role offers an excellent opportunity to gain hands-on experience in website management, content operations, quality assurance, stakeholder management, and project coordination while contributing to impactful learning programs.
nKey Responsibilities
nWebsite Management
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- Create and maintain website pages and landing pages using HubSpot or similar CMS platforms.n
- Ensure timely updates and accuracy of website content.n
nContent Quality Control
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- Perform grammar, language, and formatting checks on website content.n
- Ensure consistency and alignment with brand guidelines.n
nQuality Audits
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- Conduct end-to-end audits of program and operational information.n
- Identify and rectify inconsistencies or errors.n
nUser Experience Testing
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- Test website journeys and program flows.n
- Flag issues and coordinate with relevant teams for resolution.n
nProgram Collaterals
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- Create and maintain brochures, emails, offer letters, and other program-related assets.n
- Ensure all collaterals are accurate and updated.n
nEmail Campaign Management
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- Create and manage email templates and campaigns.n
- Maintain consistency across communication channels.n
nProgram Launch Support
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- Assist in the successful launch of new programs.n
- Coordinate with cross-functional teams to
📌 Program Operations Consultant (Raigarh)
🏢 upGrad International
📍 Raigarh
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