Job DescriptionJob Description: Customer Contact Representative
nCompany Overview
nNetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver creative solutions and exceptional value to our clients.
nRole Summary
nWe are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience.
nKey Responsibilities
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- Respond to customer inquiries and concerns in a professional and empathetic mannern
- Resolve customer issues efficiently to maintain high satisfaction levelsn
- Build and maintain strong, positive relationships with customersn
- Assist the team in enhancing customer service processes and qualityn




- Manage multiple tasks effectively while maintaining accuracy and attention to detailn

nRequired Qualifications
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- Excellent communication and interpersonal skillsn
- Strong problem-solving and multitasking abilitiesn
- Patient, positive, and detail-oriented mindsetn
- Previous customer service experience is an added advantagen
- Fluency in multiple languages is a plusn
- Minimum qualification: High school diploma or equivalentn

nSalary & Benefits
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- CTC: ₹26,000 – ₹38,000 per monthn
- Night Shift Allowance: Additional compensation for hours worked beyond 40 per weekn

nPerks & Facilities:
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- Complimentary meals during shiftsn
- Cab facility available between 9:00 PM – 6:00 AMn
- Temporary accommodation provided for 5 days for relocated candidatesn
- Travel tickets from your place to Ahmedabad.n

nJob Type
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- Full-timen

📌 Customer Service Specialist (Bhopal)
🏢 NETRTECH SOLUTIONS
📍 Bhopal