Job DescriptionJob Description
nPosition
nInside Sales Executive – Lead Management
nDepartment
nSales – SigLoch from Bindwel
nLocation
nTrivandrum
nWork format
n6 days - Work from office
nReports To
nCEO
nEmployment Type
nPermanent
nVacancies
n1
nPurpose of the Role
nThe Inside Sales Executive – Lead Management will be responsible for the first level of engagement with all incoming sales leads. The primary objective is to ensure that every lead is contacted promptly, qualified based on defined criteria, and assigned to the appropriate sales representative for further conversion.
nThe role will also be responsible for monitoring CRM follow-ups, ensuring that no lead is missed, and preparing periodic reports for sales review meetings. This position will significantly improve lead response time, sales efficiency, and conversion rates by allowing field sales personnel to focus on responsible buying prospects.
nKey Responsibilities
nContact all incoming enquiries through telephone, email, and other communication channels.
nMake cold calls to prospective customers and qualify leads based on predefined criteria.
nUnderstand customer requirements and identify genuine business opportunities.
nAssign qualified leads to the respective sales personnel for further follow-up.
nMaintain accurate records of all customer interactions in the CRM system.
nTrack pending follow-ups and remind sales personnel of overdue actions.
nPrepare weekly lead status and follow-up reports using Google Sheets for review during weekly sales meetings.
nCoordinate with the sales team to ensure timely closure of customer enquiries.
nMaintain high standards of customer interaction and represent the SigLoch brand professionally.
nAssist in maintaining lead databases and generating periodic sales reports.
nEducational Qualification
nGraduate in any discipline.
nPreference will be given to candidates with a BBA, BBM, Marketing, or Business Administration background.
nExperience