Job DescriptionWe are looking for a proactive and detail-oriented Database Manager with strong expertise in Salesforce CRM to join our team at Empor Marcom.
nKey Requirements:
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- 3+ years of experience in CRM operationsn
- Robust hands-on experience with Salesforce CRMn
- Good understanding of Salesforce Trailblazern
- Experience managing B2B databases and CRM processesn
- Strong stakeholder management and cross-functional coordination skillsn
- Prior exposure to events, media, or marketing industry is preferredn
nKey Responsibilities:
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- Manage and optimize Salesforce CRM operations and workflows.n
- Handle B2B database management, segmentation, cleansing, and enrichment activities.n
- Collaborate with internal stakeholders including sales, marketing, operations,
and leadership teams to support business objectives.n
- Act as a point of contact for CRM-related coordination and stakeholder communication.n
- Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices.n
- Generate reports, dashboards, and actionable insights for business teams.n
- Ensure CRM data accuracy, consistency, and process compliance.n
- Support event and marketing campaigns through CRM execution and tracking.n
- Coordinate with cross-functional teams for lead management and campaign effectiveness.n
- Coordinate/collaborate with salesforce partners for CRM enhancement.n