Job DescriptionCompany Description
nSheen Automotive 360 is the authorized importer and distributor for RODIM Paint Protection Films across India. The company specializes in providing premium automotive solutions tailored to meet the needs of its clients. With a focus on quality and excellence, Sheen Automotive 360 is committed to delivering innovative products and outstanding customer service. Join our team to be a part of a thriving automotive industry leader.
nRole Description
nThis is a full-time, on-site role for a Sales & CRM Executive based in Faridabad. The Sales & CRM Executive will be responsible for driving sales growth, managing customer relationships, and ensuring exceptional customer experiences. Day-to-day tasks include developing and implementing sales strategies, handling customer inquiries, managing customer retention initiatives, and delivering insights through data analysis to support sales and customer relationship management.
nWe are looking for a Sales cum CRM Executive from an automotive background or a true car enthusiast who understands cars and can confidently interact with customers both online and offline.
nKey Responsibilities
n1. Customer Handling (Walk-ins)
nAttend walk-in customers at the store
nExplain services like detailing, coating, PPF, etc.
nUnderstand customer needs and convert into sales
n2. Digital Lead Management
nHandle leads from Instagram, WhatsApp & calls
nQuick response and regular follow-ups
nConvert inquiries into confirmed bookings
n3. Content Creation (Reels & Marketing)
nCreate engaging Instagram reels & videos of cars
nShowcase before/after work, customer experience
nSupport marketing campaigns
n4. CRM & After-Sales
nMaintain customer database and follow-ups
nEnsure excellent customer experience
nHandle feedback and repeat business
nQualifications
n
- n
- Solid Sales and Customer Retention skillsn
- Excellent Communication and Customer Experience management abilitiesn
- Proficiency in A