Job DescriptionDepartment - Professional Services EMEA, Technology Enterprise
nAt Randstad Enterprise our technology experts are dedicated to technology solution ownership with a can-do growth mindset. We are eager to work with all stakeholders to quickly resolve issues and find better ways of working. Made up of experienced experts and professionals, the technology enterprise team takes great pride in providing practical technology solutions worldwide. The support structure is underpinned by squad-based methodology. Our squads are scalable teams which work across functional areas to achieve an end goal. Our squads consist of technology leaders, business analysts, data analysts and technology service level all working together to support our customers.
nInitial issue management lines are explicit through squad-based client portfolio ownership. The
nmethodology is also agile and scalable, calling on the expertise of various squad members and even working across squads to achieve the best possible solution for end users. The methodology does not stop at issue resolution.
Continuous improvement, optimisation and learning are key to our service delivery strategy.
nPurpose of the job
nThe senior technology project manager provides an outstanding service with his/her expertise that is customer focused and drives improved organisational performance. The senior technology project manager applies to the team but also to other operational experts and officers within the organisation.
nFor example: by being a mentor, onboard and the ability to train new colleagues, lead meetings and design business processes.
nIn summary, the purpose of the role is to provide technology leadership as part of the technology
nleadership chapter within the squad based structure of the technology enterprise department. In
nparticular leading a squad with its associated customer portfolio and leading or providing assurance for the technology related workstreams for projects.
nKey performance