Account Management (Pune)

Account Management (Pune)

12 Aug
|
Actualize
|
Pune

12 Aug

Actualize

Pune

Job DescriptionAccount Management & Client Relationship Management ( 2 to 5 yrs ) Manage and nurture existing client accounts by understanding and gathering current and future resource requirements. Conduct weekly meetings with clients, Team Leaders, Service Delivery Heads, and key stakeholders to discuss resource planning, project updates, and business requirements. Collect, interpret, and maintain account-related data, including joiners, replacements, resignations, and resource movements. Develop and execute account farming strategies to increase business opportunities and strengthen existing client relationships. Build and maintain solid working relationships with Service Delivery Heads, Team Leaders, and onsite employees to ensure high customer satisfaction and engagement. Obtain and track monthly and quarterly hiring projections, workforce plans, and business forecasts from client stakeholders. Identify and pursue additional business opportunities within existing accounts through upselling and cross-selling initiatives.



Recruitment Coordination & Delivery Managemen tCoordinate closely with the internal Talent Acquisition team on priority requirements, candidate pipelines, interview schedules, and hiring progress .Ensure timely communication of interview feedback, hiring updates, and resource status to all relevant stakeholders .Maintain and monitor a daily recruitment tracker covering open positions, candidate status, interview schedules, and closures .Facilitate seamless communication between clients, delivery teams, and recruitment teams to ensure timely fulfilment of requirements . Commercial & Operational Manageme ntMaintain and manage account-related data pertaining t o:Revenue and profitabili tyGross Margin (GM) and Gross Profit (G P)Purchase Orders (PO s)Billing and invoici ngPending payments and collectio nsRate revisions and commercial negotiatio nsOperational issues and escalatio nsPrepare and share periodic account performance reports and business d

📌 Account Management (Pune)
🏢 Actualize
📍 Pune

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