Job DescriptionWe have an exciting opportunity with Policybazaar for the role of Assistant Manager – Voice Process (Sales).
nJob Details:
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- Role: Assistant Manager – Voice Process (Sales)n
- Company: Policybazaarn
- Location: Gurugram / Bengaluru / Hyderabadn
- Experience: 7+ Yearsn
- Notice Period: Up to 30 Daysn
- Working Days: 6 Days (Work from Office)n
nRole Responsibilities:
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- Lead and manage an Inside Sales/Voice Process team.n
- Drive sales performance and ensure achievement of business targets.n
- Monitor team productivity, conversions, and revenue.n
- Manage team attrition and shrinkage effectively.n
- Conduct regular coaching, feedback, and performance review sessions.n
- Ensure adherence to sales processes and quality standards.n
- Prepare and analyze MIS reports and other performance metrics.n
nRequired Skills:
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- Minimum 7 years of experience in Voice Process/Sales.n
- Hands-on experience in Inside Sales and B2C Sales.n
- Robust team handling experience.n
- Experience in managing attrition and shrinkage.n
- Good understanding of sales KPIs, productivity, and performance management.n
- Excellent communication and leadership skills.n
- Graduation is mandatory.n