The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
As an Engagement Associate, you will play a pivotal role in delivering unparalleled customer service, acting as the ‘face’ of TEC for members and clients. You will maintain a professional, proactive, and customer-service-oriented persona to enhance the overall member experience.
Responsibilities:
Daily Operations:
- Maintain professionalism at the front counter, responding to guests and clients' needs.
- Efficiently handle telephone calls with a explicit and concise tone.
- Manage office unit and PABX system setups.
- Organise postage, courier services, mail handling, and deliveries.
- Coordinate conference room bookings and refreshments for meetings.
- Handle secretarial and administrative tasks for clients as needed.
- Conduct seamless check-in and check-out processes.
- Perform up-selling and cross-selling to maximize revenue.
Service Standards:
- Address and resolve inquiries, complaints, and f
📌 Engagement Associate (India)
🏢 The Executive Centre
📍 India
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