Company Description Hotel JSR INN offers guests a luxurious stay experience in Dehradun, combining comfortable accommodations with a relaxing and lively atmosphere. The hotel features therapeutic workshops, a fitness center, and spa facilities designed to promote wellness and rejuvenation. Soft music and thoughtful amenities create a soothing workplace for guests throughout their stay. Hotel JSR INN is committed to delivering high-quality service and memorable experiences to a diverse range of travelers.
Role Description The Front Office Manager is responsible for overseeing all front desk operations and ensuring a smooth, welcoming experience for guests. This full-time, on-site role in Dehradun includes managing check-in and check-out processes, supervising front office staff, handling guest inquiries and concerns, and maintaining high standards of customer service and satisfaction. The Front Office Manager will coordinate room assignments, monitor reservations, and work closely with other departments to support seamless hotel operations.



Daily tasks also include maintaining front office records, preparing reports, implementing standard operating procedures, and training team members to uphold hospitality and service excellence.
Qualifications

Strong Front Office and Office Administration skills, including managing daily operations, reservations, and guest records.
Proven experience in Customer Service and Customer Satisfaction, with a focus on creating positive guest experiences and resolving issues promptly.
Effective Communication skills, both verbal and written, for interacting with guests, team members, and management.
Previous experience in hotel front office or hospitality management, ideally in a supervisory or managerial capacity.
Ability to lead and motivate a team, manage schedules, and maintain a professional, welcoming environment at the front desk.
Strong organizational and problem-solving abilities, with attention to detail and comfort working in

📌 Front Office Manager (Dehradun)
🏢 Hotel JSR INN
📍 Dehradun