Job Description: DGM – O&M;
Location: Pune
Employment Type: Full-time
Experience: 15+ Years
Qualification: BE/B.Tech (Mechanical / Chemical / Civil / Environmental)
About the Company
Aquatech is a global leader in water purification and critical minerals processing technologies. With over four decades of experience, the company provides solutions in water reuse, desalination, and zero liquid discharge across 60+ countries. Headquartered in the United States, Aquatech’s Asian headquarters is based in Pune, India.
Key Responsibilities
Service Operations Management
- Oversee service activities for all Domestic O&M; service contracts across India.
- Support renewal of existing service contracts and identify service growth opportunities.
- Ensure adherence to KPIs, operational excellence, and service commitments.
- Monitor operating costs, account receivables, and Budget vs Actual performance.

Customer & Account Management
- Manage key customer accounts and maintain strong customer relationships.
- Develop and sustain positive customer references and lighthouse accounts.




- Address customer concerns and ensure timely resolution of operational issues.

Technical Support
- Provide technical services support to execution teams for all technical matters.
- Guide teams on process optimization, troubleshooting, and operational improvements.
- Support project and service teams in resolving complex technical challenges.

Financial & Commercial Management
- Monitor account receivables and support timely revenue realization.
- Ensure seamless cash outflow disbursements to suppliers within IWS.
- Support cost optimization initiatives and commercial compliance.

Site Audits & Compliance
- Conduct site audits as and when required for existing customers and recent prospects.
- Ensure compliance with operational, quality, and safety standards.
- Review audit findings and recommend corrective actions for continuous improvement.

Training & Development
- Conduct technical and operational trai

📌 Deputy General Manager Operations (India)
🏢 AQUATECH SYSTEMS (ASIA) PRIVATE
📍 India