Program Operations Consultant (6-Month Contract)
Location: Marol, Andheri East, Mumbai (Hybrid)
Stipend: ₹25,000 per month
Duration: 6 Months
About upGrad
upGrad is one of Asia's leading online higher education and lifelong learning companies, offering industry-relevant programs across Data Science, Technology, Product Management, Digital Marketing, and more. We are committed to helping learners achieve tangible career growth through immersive and cutting-edge learning experiences.
Role Overview
We are looking for a detail-oriented and proactive Program Operations Consultant to join our Program Operations team. This role offers an excellent opportunity to gain hands-on experience in website management, content operations, quality assurance, stakeholder management, and project coordination while contributing to impactful learning programs.
Key Responsibilities
Website Management
- Create and maintain website pages and landing pages using HubSpot or similar CMS platforms.
- Ensure timely updates and accuracy of website content.
Content Quality Control
- Perform grammar, language,
and formatting checks on website content.
- Ensure consistency and alignment with brand guidelines.
Quality Audits
- Conduct end-to-end audits of program and operational information.
- Identify and rectify inconsistencies or errors.
User Experience Testing
- Test website journeys and program flows.
- Flag issues and coordinate with relevant teams for resolution.
Program Collaterals
- Create and maintain brochures, emails, offer letters, and other program-related assets.
- Ensure all collaterals are accurate and updated.
Email Campaign Management
- Create and manage email templates and campaigns.
- Maintain consistency across communication channels.
Program Launch Support
- Assist in the successful launch of new programs.
- Coordinate with cross-functional teams to ensure readiness of all required assets.
Stakeholder Coordination
- Collaborate with Product, Tech, Marketing, and Operati
📌 Program Operations Consultant – upGrad International (India)
🏢 upGrad International
📍 India
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