General Manager – Project Manager (Mobile Diagnostics Operations)- IVD Client of TBHR Consultants
Location: Vizag (Factory-based)
Reporting Level: COO
Function: Project Management / Techno-Commercial Operations
About the Role
We are looking for a seasoned techno-commercial leader to head end-to-end project operations for our mobile/on-site diagnostics program run out of Vizag. This is a high-visibility GM role that sits at the intersection of service delivery, supply chain, and customer relationship management — ideal for a qualified who has run field operations for diagnostic equipment, point-of-care testing programs or medical device fleets and is ready to own full P&L-adjacent; accountability for a large-scale project.
If you've worked in the in-vitro diagnostics (IVD), pathology or medical device services ecosystem and understand the discipline required to keep reagents, spares and field engineers moving in sync — this role is built for you.

What You'll Own

Service Delivery & Fleet Operations




- Monitor and ensure prompt daily service delivery across the project's ambulance fleet and all customer sites
- Act as the single point of accountability for uptime and turnaround on field service issues

Reagent & Supply Chain Management
- Ensure timely ordering of reagents from Head Office to prevent stock-outs
- Guarantee timely, uninterrupted supply of reagents and spares to every site

Spares & Inventory Accountability
- Take full ownership of spares inventory — tracking, reconciliation, and prompt return of defective parts to HO
- Manage local stocking of spares at Vizag, with dispatch to sites via local courier networks
- Oversee low-value spares stocked in mobile vans and at customer locations, secured under lock and key with field engineers

Customer & Breakdown Management
- Coordinate closely with customer teams to ensure spares reach breakdown sites within a strict 4–12 hour window
- Serve as the senior escalation point commanding customer confidence and tru

📌 General Manager- Projects (India)
🏢 True Blue HR Consultants
📍 India