Senior Product Support Engineer (India)

Senior Product Support Engineer (India)

12 Aug
|
ColorTokens
|
India

12 Aug

ColorTokens

India

About ColorTokens:

At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen - but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected.

Our cutting-edge platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave™: Microsegmentation Solutions (Q3 20 24), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Join us in transforming cybersecurity. Learn more at .

Our culture:

We foster an environment that values customer focus, innovation, collaboration, mutual respect,



and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously.
Self-starters and highly motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of the world’s impactful organizations - be it a children’s hospital, or a city, or the defense department of an entire country.

Role Description:
We are looking for a highly skilled Senior Technical Support Engineer (L3) to join our Product Support Engineering team. This role is far beyond traditional technical support. You will serve as the highest level of technical escalation for complex customer issues, owning deep troubleshooting, root cause analysis, product validation, and engineering collaboration. You will work directly with enterprise customers, Engineering, Product Management, and Customer Success to resolve critical issues, improve product quality, influ

📌 Senior Product Support Engineer (India)
🏢 ColorTokens
📍 India

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