Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence- WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Client Engagement
- Interact with key client stakeholders to understand project requests and business needs, and

communicate project progress/challenges




- Serve as the primary POC for project-related communication to discuss/decide project

timelines/scope and collect feedback
- Undertake teleconference-based project kick-off calls and review meetings
- Identify risks /issues and escalate to the reporting manager (RM) and/or Client Lead (CL)
- Identify up-selling/cross-selling opportunities in conjunction with the CL/RM
- Participate in business proposals and new client pitch-decks to attract recent business prospects
- and enhance business growth
- Team and Career Management
- Display exceptional project/team management skills maintaining high levels of motivation and
- work ethic among team members
- Handle difficult situations such as dissatisfaction/disagreement among team members and
- escalate to RM, when essential
- Function as the performance appraiser of 2–5 junior team members and be responsible for their
- overall career management

Training and Organisational Initiatives
- Con

📌 Assistant Manager (India)
🏢 WNS
📍 India