Job DescriptionJob Description – Delivery cum Account Manager (Non-IT Staffing)
NCompany: Hallmark Workforce Solutions
NPosition: Delivery cum Account Manager – Non-IT Staffing
NDepartment: Delivery & Client Success
NEmployment Type: Full-Time
NExperience: 3–86Years
NLocation: Bangalore
NAbout Hallmark Workforce Solutions
NHallmark Workforce Solutions is a leading talent acquisition and workforce management organization specializing in Permanent Staffing, Contract Staffing, Executive Search, RPO, and HR solutions. We partner with organizations across diverse industries to deliver high-quality talent and workforce solutions across India.
NRole Summary
nWe are looking for a highly driven and client-focused Delivery cum Account Manager to manage key client accounts, oversee recruitment delivery, drive client satisfaction, and ensure business growth. The ideal candidate should have hands-on experience in Non-IT staffing, account management, collections, stakeholder management,
and business development by generating recent hiring requirements from existing and prospective clients.
NKey Responsibilities
nDelivery Management
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- Manage end-to-endrecruitment delivery for multiple Non-IT clients across various industries. N
- Lead and mentor a team of recruiters to achieve delivery targets and hiring timelines. N
- Ensure timely submission of quality profiles and successful closure of open mandates. N
- Monitor recruitment KPIs, turnaround time (TAT), interview ratios, offer conversions, and joining percentages. N
- Conduct regular delivery reviews and implement strategies to improve team performance. N
nKey Account Management (KAM)
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- Act as the primary point of contact for assigned key client accounts. N
- Build and maintain long-term relationships with client stakeholders. N
- Conduct regular business review meetings to understand hiring plans and client expectations. N
- Ensure high levels of client satisfaction through proacti