Job Description
Job Title: Key Account Manager
Segment: Surgical Ophthalmology (Intraocular Lens Portfolio)
Division: Chain of Hospitals
HQ: Madurai
Covering Area: South Tamil Nadu
Experience Required: 5–10 Years
Industry Preference: Ophthalmic-Surgical / Ophthalmic-Pharma

Role Objective:
- A key objective of this position is to drive sales growth by retaining and expanding relationships with selected key accounts , encouraging repeat purchases and brand loyalty and increasing the usage and upgrades of current product lines and wallet share.

Role & Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with customers to encourage repeat purchases and enhance brand loyalty.
- Sales Execution: Execute sales strategies to increase wallet share of existing customers by promoting upgrades and increasing usage.
- Product Focus: Drive sales of the current product line, including Genesis, Toric, Multi-Focal and EDOF lenses.
- Account Management:



Work on increasing wallet share in existing active accounts by identifying opportunities for upgrades and additional purchases.
- Lead Generation: Utilize marketing leads generated from existing active customers to drive sales and upgrades.
- Sales Targets: Own and achieve sales targets for existing business and upgrades.
- Sales Operations: Handle bundling of products, commercial selling and building customer relationships.
- E-commerce & Feedback: Manage e-commerce activities, collect customer feedback and implement improvements to enhance customer satisfaction.
- Collection & Evaluation: Oversee sales collections, upgrade evaluations and ensure timely and accurate reporting.

Functional Skills Required:
- Sales & Marketing Expertise: Solid knowledge of sales techniques, marketing strategies and customer relationship management.
- Product Knowledge: Deep understanding of the product lines and their applications in the biotech field.
- CRM Proficiency: Experience with CRM software and sales

📌 Key Account Manager (India)
🏢 Biotech Healthcare
📍 India