Job DescriptionWe are looking for a customer-focused Key Account Manager to manage corporate client relationships, ensure seamless service delivery, and drive customer satisfaction within workplace dining and cafeteria solutions environments.
NLocation: Hyderabad
NResponsibilities
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- Act as the primary point of contact for assigned corporate clients.
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- Build and maintain strong client relationships and stakeholder engagement.
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- Manage client queries, concerns, and escalations in a timely manner.
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- Coordinate with internal teams to ensure smooth service delivery and operational excellence.
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- Understand client requirements and provide customized solutions.
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- Conduct regular client reviews and ensure high levels of customer satisfaction.
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- Identify opportunities for account growth and business expansion within existing accounts.
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- Drive client retention through proactive relationship management.
NDesired profiles:
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- Graduate with experience in Key Account Management, Client Servicing, Customer Success, or Relationship Management.
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- Strong communication, stakeholder management, and problem-solving skills.
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- Ability to manage multiple priorities in a quick-paced environment.
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- Experience in CorporateFood Services, Workplace Dining Solutions, Cafeteria Management, Hospitality, Aviation, or Facility Management preferred.
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- Immediate joiners preferred.
NQualifications
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- Bachelor's degree or equivalent experience Hotel/Hospitality/ in Business N
- 3+ years' of relevant work experience N
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) N
- Excellent written and verbal communication skills N