Job DescriptionTechnical Account Manager
NLocation: Chennai (Work from Office – Mandatory)
NExperience: 10–15 Years
NEmployment Type: Full-time
NAbout the Role
nAnoud Technologies is seeking an experienced Technical Account Manager to act as the bridge between customers, business stakeholders, and technical teams. The ideal candidate will combine strong technical expertise with customer relationship management skills to ensure successful delivery, support, and adoption of insurance technology solutions.
NThis role requires deep expertise in the Insurance domain, strong SQL capabilities, and the ability to manage customer expectations while driving technical issue resolution and service excellence. Knowledge of Java is a strong advantage.
NKey Responsibilities
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- Serve as the primary technical point of contact for assigned customer accounts N
- Build and maintain strong relationships with customer business and technical stakeholders N
- Understand customer business requirements and translate them into technical solutions and recommendations N




- Drive incident resolution, root cause analysis, and problem management activities N
- Analyze application anddatabase-related issues using advanced SQL skills N
- Coordinate with Product, Development, QA, Infrastructure, and Support teams to ensure timely delivery and issue resolution N
- Lead customer review meetings, service governance discussions, and technical workshops N
- Monitor application performance and identify opportunities for optimization and enhancement N
- Manage customer escalations and ensure adherence to agreed service levels N
- Support product implementations, upgrades, integrations, and production releases N
- Provide technical guidance and best practices to customers for effective utilization of Anoud solutions N

nRequired Skills & Experience
NMandatory:
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- 10–15 years of overall IT experience N
- Robust hands-on expertise in SQL, including complex query writi

📌 Technical Account Manager (India)
🏢 Anoud Technologies
📍 India