- Handle customer queries via Email, Inbound Chat, and Outbound Chat.
- Resolve customer concerns promptly and provide accurate information.
- Ensure excellent customer experience and timely issue resolution.
- Maintain records of customer interactions and follow-ups.
Required Skills:
- Good written and verbal communication skills.
- Strong customer handling and problem-solving abilities.
- Good typing speed and accuracy.
- Basic knowledge of housing loan products.
- Ability to work in a customer-focused setting.
📌 Customer Service Executive (Gurugram)
🏢 Edge Business Solutions
📍 Gurugram
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