Roles and Responsibilities

- • Recruit qualified agents
- • Conduct weekly / monthly meeting to review performance, disseminate Company
- information , address common problems and concerns and rally the team to
- achieve goals
- • Set weekly production target for team of agents
- • Identify agents development needs and work with Training Department to
- schedule appropriate technical , product and skills training
- • Accompany agents on customer visits to support and improve sales skill
- • Develop agents in line with career development / training requirements of the
- Company
- • Responsible for the activisation of the agents
- • Motivate by providing support , recognizing good performers and arranging
- appropriate team-building activities
- • Review agent performance against target and identify training needs
- • Ensure agents work in accordance with Company standards, the regulation and
- ethics and maintain licensed status
- • Make necessary decisions based on agent performance
- • Handle complaints in a timely and skilled manner
- • Host events for customers to develop new and long-term relationship

📌 Chief Business Manager (Rourkela)
🏢 Bharti AXA Life Insurance
📍 Rourkela