Job DescriptionHi Candidate,
NPlease find the Job Description and company profile below
NPlease be available for atechnical discussion today. Will confirm the timings shortly.
NMovate (formerly known asCSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and cutting-edge business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
NDesignation: Engineer




NJob Location: Chennai
NShift:Night shift
NJob Responsibilities:
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- Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. N
- Ensure resolution provided in the first interaction with the customer N
- Acquiring knowledge about the newly released products and recent updates. N
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service N
- Position and sell Premium support contracts to customers based on their support entitlement. N

nTechnical skills:
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- Self-Motivated & Ability to Work Under Pressure N
- Should have good comprehensibility and understandability of what customers want N
- Should have critical thought process and

📌 Technical Voice Proces (India)
🏢 Movate
📍 India