- Develop and implement strategies to achieve and exceed sales targets
- Identify opportunities for recent promotions, local alliance and BTL activities to drive customer footfall and store sales
- Ensure regular stock take and global stock counts, prevent stock shortfalls and maintain accurate inventory records
- Handle customer escalations and complaints with professionalism and resolve issues to ensure customer satisfaction.
- Implement initiatives to enhance the overall customer experience on the sales floor.
- Manage and motivate floor staff to meet and exceed sales targets.