- Provide L3 AMS support and enhancement delivery for SAP EWM Decentralized landscapes.
- Analyze and resolve complex production issues related to inbound, outbound, internal warehouse processes, and inventory management.
- Perform configuration changes and support business process improvements.
- Manage EWM integration with ERP/S/4HANA, including CIF, qRFC, and IDoc monitoring.
- Conduct RCA for critical incidents and drive preventive actions.
- Coordinate with cross-functional teams (MM, SD, PP, QM, Basis, ABAP).
- Support SIT/UAT, deployment activities, and hypercare support.
- Ensure SLA compliance and adherence to ITIL processes.
- Good understanding of EWM integration with ERP/S/4HANA.
- Experience in AMS support engagements and ticket management.
- Knowledge of PPF, qRFC, CIF, and IDoc processing.
Secondary Skills:
- SAP MM/SD integration knowledge.
- Exposure to TM, QM, and PP integration.
- Experience with ServiceNow/JIRA.
- SAP EWM certification preferred.
C2 Expectations
- Independently lead EWM support workstreams.
- Drive client discussions and solutioning activities.
- Mentor junior consultants and support team growth.
- Participate in estimations, governance calls, and delivery reviews.
- Contribute to presales and capability-building initiatives.
📌 SAP EWM Consultant (India)
🏢 Zettamine Labs
📍 India
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