About Eaze :

Eaze is an emotional wellness platform built to provide users with a protected, empathetic, and judgment-free space to talk, connect, and feel heard. Through 1:1 audio and video conversations, users can connect with trained Wellness Buddies who offer emotional support, companionship, and meaningful conversations.

As Eaze continues to grow, we are focused on building a strong network of high-quality Wellness Buddies who can deliver a positive and supportive experience to our users..

Job Summary :

We are looking for a proactive and results-driven Telecaller to join the Eaze team. In this role, you will be responsible for identifying, engaging, onboarding, and supporting Wellness Buddies on the platform. You will play a key role in expanding and nurturing our Wellness Buddy community by building relationships, driving onboarding efforts, and ensuring they are equipped to provide an exceptional user experience.

The ideal candidate should possess strong communication skills, a persuasive approach, and the ability to build trust and meaningful relationships with potential Wellness Buddies.

Key Responsibilities :

- Make outbound calls to potential and existing Wellness Buddies to introduce Eaze and its opportunities.
- Identify, screen, and onboard suitable Wellness Buddies who align with platform guidelines and quality standards.
- Follow up on leads generated through sourcing channels, referrals, campaigns, and internal databases.
- Build and maintain strong relationships with Wellness Buddies throughout their journey on the platform.
- Educate Wellness Buddies about platform features, policies, onboarding requirements, and engagement best practices.
- Train and guide newly onboarded Wellness Buddies to ensure successful activation and platform readiness.
- Provide timely assistance and resolve onboarding or operational queries.
- Maintain accurate records of interactions, onboarding status, and daily activities in internal systems.
- Achieve daily, weekly, and monthly onboarding, activation,



and engagement targets.
- Coordinate with internal teams to ensure smooth onboarding, retention, and community growth.
- Monitor Wellness Buddy engagement and proactively support retention initiatives.
- Stay updated on platform updates, operational processes, and community guidelines.
- Gather feedback from Wellness Buddies and share insights with relevant stakeholders to improve onboarding and engagement processes.

Requirements :

- Bachelor's degree in any discipline.
- Proven experience in Telecalling, Telesales, Customer Support, Business Development, Recruitment, Community Operations, or Onboarding roles.
- Excellent verbal communication skills in any regional language and English (must be fluent in reading, writing, and speaking).
- Strong persuasion, negotiation, and relationship-building abilities.
- Comfortable handling objections, follow-ups, and candidate engagement conversations.
- Basic knowledge of CRM tools, MS Excel, Google Sheets, and computer operations.
- Ability to work independently in a target-driven environment.
- Strong empathy, active listening skills, and a people-centric approach.
- Prior experience in creator onboarding, community management, recruitment, counselling support platforms, or service partner acquisition will be an added advantage.

Preferred Skills :

- Lead conversion and onboarding experience.
- Strong communication and interpersonal skills.
- Customer-centric and empathetic approach.
- Ability to multitask and manage onboarding pipelines efficiently.
- Strong follow-up and relationship management skills.
- Positive attitude and willingness to learn.
- Experience working in fast-paced startup environments.

Why Join Us?

- Work from the comfort of your home.
- Opportunity to be part of a fast-growing consumer internet startup.
- Meaningful work that helps create positive emotional experiences for users.
- Dynamic and collaborative work environment.
- Career growth opportunities in operations, community management, and business functions.
- Performance-driven rewards and incentives.

📌 Tele Caller (Bengaluru)
🏢 Lokal
📍 Bengaluru