Job DescriptionPosition: Operations Manager
NDepartment: Human Resources & Operations
NLocation: Ludhiana, Punjab
NIndustry: Fasteners Manufacturing
NAbout the Company
nCapital Bolts & Hardwares is a 65+ year legacy organization specializing in the manufacturing and distribution of industrial fasteners. We are looking for a agile, proactive, and result-driven Operations Manager who can effectively lead Human Resources while driving operational excellence across departments.
NKey Responsibilities:
NOperations Management:
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- Monitor day-to-day operational activities to ensure smooth business functioning. N
- Coordinate with all department heads to track productivity and operational efficiency. N
- Develop and implement operational processes, SOPs, and workflow improvements. N
- Ensure timely executionof management decisions and cross-functional coordination. N
- Monitor departmental KPIs and prepare MIS reports for management. N
- Identify operational bottlenecks and implement corrective actions. N
- Drive process automation and digital initiatives,
including Google Workspace and workflow management tools. N
- Ensure effective implementation and monitoring of organizational systems such as FMS (Follow-up Management System). N
- Conduct regular review meetings and follow up on action items. N
nDesired Candidate Profile
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- 5–10 years of experience in Operations, preferably in a manufacturing environment. N
- Knowledge of recruitment, performance management and employee relations. N
- Experience in implementing SOPs and operational processes. N
- Excellent leadership, communication, and interpersonal skills. N
- Strong analytical, problem-solving, and decision-making abilities. N
- Proficient in Google Sheets, Google Workspace, Microsoft Excel, PowerPoint, and HRMS/ERP systems. N
- Experience in FMS (Follow-up Management System) or similar task management systems will be an added advantage. N
- Ability to manage multiple d