Job DescriptionJob description
NRoles and Responsibilities(IC role):
NKPIs:
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- Number of New Clients Acquired, count of current clients secured within a specific period. N
- Total Revenue from Key Accounts, revenue generated from key accounts over a defined timeframe. N
- Market Share Growth, increase in the share of the target market served through key accounts. N
- Client Retention Initiatives Implemented, strategies to retain and engage key accounts. N
- Schedule and conduct regular meetings and presentations to assess client needs, present solutions and build strong relations. N

nRevenue Generation:
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- Identify and pursue new business opportunities, drive revenue growth. N
- Exceed sales targets and quotas for recruitment services. N
- Develop accurate revenue forecasts based on current client base and potential new business. N
- Conduct market researchand analysis to stay informed about industry trends, competitor activities, and potential revenue streams. N

nClient Management:
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- Develop and maintain strong,



long-term relationships with key decision-makers and stakeholders in client organizations. N
- Serve as the primary point of contact for clients, addressing any concerns promptly and effectively. N
- Develop and implement account strategies to meet client needs and drive long-term success. N
- Act swiftly to resolve client issues, ensuring high levels of client satisfaction and retention. N
- Gather and analyze client feedback to continuously improve service delivery and address any areas for improvement. N

nCandidate must have:
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- Bachelor's degreein Business, Marketing, Human Resources, or a related field (Master's degree added advantage). N
- Knowledge of the recruitment industry is an added advantage. N
- Exceptional English communication skills, mastery in negotiation, and a calm presence of mind during complex scenarios. N
- Proven track record of success in achieving sales targets 7+yrs. N

📌 Client Account Manager (Ludhiana)
🏢 Crescendo Global
📍 Ludhiana