We are looking for a Collection Executive to manage overdue and nonperforming customer accounts. The role includes conducting field visits, following up for repayments, negotiating settlement plans, and maintaining accurate documentation.
Key Responsibilities:
- Conduct field visits and follow-ups for overdue/NPA customers.
- Ensure timely recovery of EMIs and closure of delinquent accounts.
- Maintain accurate records of all collection efforts.
- Coordinate with internal teams for dispute resolution.
- Educate customers on repayment terms and settlement procedures.
- Achieve assigned monthly collection targets.
Required Skills & Qualifications:
- Minimum 1 year of experience in collections.
- Strong communication and negotiation skills.
- Twowheeler with valid driving license.
- Local language proficiency preferred.
- Basic MS Excel knowledge.