- Trade processing and settlements of ETD trades on NT applications.
- Ensures Day to day SLA & Quality parameters are met. Checklists are prepared and submitted to the supervisor on a daily basis
- Ability to handle, escalate & resolve queries in a timely manner
- Builds a solid depository of the Operations and Domain knowledge in the team
- To actively be involved in creating/ capturing process updates/ workflows pertaining to business & process
- To handle small clusters within the team where deliverables of the cluster are monitored
- To perform route cause analysis of errors and suggest/ implement controls in consultation with the Supervisor/ Manager
- To provide training sessions to new joiners and existing partners in the team
- To actively work on identifying and implementing process improvements in consultation with the Supervisor
- To initiate and lead team building activities within the team
- To actively participate in Audits/ BCP exercises and to help the supervisor to ensure awareness in the team
- To assist the supervisor/ Manager in conducting Risk/ BCP/ Compliance awareness sessions
- Actively manage and mitigate risk with respect to job assigned
- Follow all policies and procedures at all the times designed to help identify, assess, monitor, and control risk
- Zero tolerance to errors and deviations from established procedures in performing tasks (including review and approvals) in respect of self to achieve 100% process quality and accuracy
- Understanding of overall business model and impact of various sub processes on the business.
- Allocation and manage the volume assigned; Assists others to complete their work in time. All the discrepancies are researched and articulated
- Averse/Adapt to the change and initiatives
- Active Participation in assignments completed within and outside of your team
- Act with client satisfaction at all times. Understand clients requirements, special procedures if any, impact of missing a process deliverables
- Ensure accountability towards the day to day deliverables is demonstrated at all the time
- Exhibit the team work to ensure to meet the fluctuating volume
- Taking initiatives to execute the critical/pending tasks including migrations with utmost accuracy within desired timelines
- Active Participation in assignments completed within and outside of your team
Knowledge/ Skills
- Excellent written & oral communication skills
- Possesses good communication & analytical skills
- Proven ability to build strong relationships with partners on site/ across business lines/ juniors and seniors
- A proactive approach to problem solving; taking ownership of issues and having the determination to follow through; Escalate issues as appropriate
- A client focused approach
- Possesses working knowledge of MS Office
- Exposure and understanding of Risk, Audit and Compliance factors
- Working knowledge of the business and financial services industry
- Develops a network of colleagues, peers and other stakeholders
- Demonstrate a positive attitude and accepts changes as they occur in team/division
- Analyze existing client data and make recommendations for increased client satisfaction
- Understand clients requirements, special procedures if any, impact of missing a process deliverables
- With assistance, identify situations in which you can make decisions and take action independently.
- Ownership for own performance by completing all assigned work/tasks within time
- Problem solving skills. Identify and define a problem or issue and consider alternative ways to address the issue
- Structured written and verbal communication in a well-organized and logical manner
- Acknowledge receipts of critical requests , and holding replies when replies are going to be delayed due to research/processing
- Demonstrate effective listening skills in process training/ huddle/ meetings
- Take ownership of task/activities assigned to self
- Seek and act on constructive feedback from manager. Ensure follow-up with your manager around your learning/growth goals
- Appreciates and seeks to leverage different perspectives and opinions, creating an inclusive environment
- Shows Respect for Individual and Cultural Differences
Knowledge of Capital Markets with exposure to Derivative products of ETD, Custodian operations, Reconciliations, Accounting would be an added advantage
Experience Required
- Industry experience of around 2 years (preferably Derivatives) and should be open to working in the night shifts
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Sr Analyst, Derivatives (Bengaluru)
🏢 Northern Trust
📍 Bengaluru
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