Quality Analyst - Content Moderation
- Location: Gurugram
- Experience: Minimum 1 year as Quality Analyst (Content moderation)
- Work Mode: 5 Days Working
- CTC: Up to 7.5 Lakhs
- Process: International Process
Key Responsibilities:
- Review content and decision rationale for compliance.
- Identify quality gaps and provide explicit, constructive feedback to associates.
- Maintain QA logs, scorecards, and trend reports.
- Participate in calibration sessions to ensure scoring consistency.
- Recommend process improvements to reduce errors and improve turnaround time.
- Support training needs based on audit insights.
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📌 Quality Analyst - Content Moderation (Gurugram)
🏢 Hiresquad
📍 Gurugram