Job DescriptionJob Description
NWe are looking for a Customer Success Executive to join our team and act as the primary
Npoint of contact for our clients. The ideal candidate will ensure a smooth onboarding
Nexperience, maintain solid client relationships, and drive customer satisfaction and
Nretention.
nKey Responsibilities
N∙Serve as the primary point of contact for assigned clients and manage day-to-day
Ncommunications.
n∙Ensure successful product adoption, and address their initial queries for customers
N∙Understand customer needs and provide timely solutions or escalate to the technical
Nteam when required.
n∙Maintain and track client accounts, ensuring high satisfaction and retention.
N∙Collect feedback from customers to improve products, services, and processes.
N∙Work closely with the sales and product teams to support customer requirements and
Nidentify upsell opportunities.
NRequired Skills & Qualifications
N∙Bachelor's degree in anydiscipline (BBA, BCom, BE, or related fields preferred).
N∙0–1 years of experience in Customer Success, Client Servicing, or Support roles.
N∙Excellent verbal and written communication skills in English.
N∙Robust problem-solving skills and the ability to handle customer queries effectively.
N∙Positive attitude, team player, and willingness to learn.
NBenefits:
N∙ Competitive salary.
n∙ Opportunities for professional growth and development.
N∙ A dynamic and collaborative work environment.
NIf you are someone with apassion for technology and customer engagement, we invite you to be part of our growing team
NLocation: Chennai - Mogappair
NExperience: 0-1 Year
NTo Apply: Send your resume to
[email protected] or Whatsapp (phone hidden)
NWalkin Details
nLinz Technologies CDC 3 Office
NMogappair - Chennai
nTimings - 10am - 4pm (Monday - Friday)
Nwww.Linztechnologies.Com
Nwww.Linztechnologies.In
📌 Customer Success Executive (India)
🏢 Linz Technologies
📍 India