RP Goenka Group is a diversified conglomerate with interests in sectors such as retail, Edtech IT, and infrastructure. The Group was established in its current form in 2011, but the Group has foundations of the Goenka family’s two centuries of illustrious history in Indian business. With a US $7 billion asset base and US $4.3 billion revenue, it is one of India’s fastest-growing conglomerates with a significant global presence .
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Firstsource Solutions Ltd being the part of RP Goenka group, values innovation and offers outstanding opportunities for career growth. It is a business process management (BPM) company and offers their services in the Banking and Financial, Healthcare, Communication, Media and Technology and Diverse Industries. Service sectors include Contact and Service Centers, Platform Automation and Analytics and other Business Technology Services with 37 global operation centers located across India, US, UK, and Philippines.
The company provides services mostly to clients in United States and the United Kingdom with 23,000+ Employee size. Firstsource started its operations in 2001 as ICICI InfoTech Upstream Ltd, a business process outsourcing organization wholly owned by ICICI Bank, India’s largest private financial services organization. Its name was changed to Firstsource Solutions Limited in 2006.
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Key Responsibilities
- Develop, review, and refine test items and assessment content.
- Assemble test forms following defined specifications and measurement principles.
- Review test forms, pretests, and computer-adaptive testing (CAT) item pools.
- Support item revision by interpreting basic item performance data.
- Follow assessment standards, quality requirements, and ethical guidelines throughout the test development process.
- Participate in meetings with internal teams to support assessment development activities.
- Assist with teacher training activi