12 Aug
|
Verticurl
|
Coimbatore
12 Aug
Verticurl
Coimbatore
Role Summary
Verticurl is looking to hire a Client Services Manager to join our Client Servicing team in India. This is a hybrid role, combining account management responsibilities with hands-on consulting support. The individual will act as a subject matter resource on B2B and B2C marketing engagements, supporting proposals, pre-sales activity, and delivery on existing client accounts.
This role suits a smart, hands-on skilled who is comfortable moving between strategic client conversations and detailed proposal or delivery work, without requiring a large supporting team.
Key Responsibilities
Client Servicing and Account Management
- Support day-to-day account management for a portfolio of client engagements across B2B and B2C sectors.
- Act as a point of coordination between clients, internal delivery teams, and Verticurl leadership.
- Track project status, timelines, and deliverables to ensure client satisfaction and quality standards are met.
- Support in preparing monthly and quarterly business reviews, sharing marketing insight and platform performance.
- Build strong working relationships with client stakeholders, partners, and internal cross-functional teams (Ogilvy, VML, GroupM, and other WPP entities).
Pre-Sales and Proposal Support
- Support pitch presentations and proposal preparation, particularly on non-technical and commercial narrative sections.
- Collect client briefs and requirements for new opportunities and translate these into structured proposal inputs.
- Assist in structuring customer journeys, campaign strategies, and engagement plans as part of solutioning.
- Coordinate with subject matter experts (Technology, Creative, Data) to consolidate proposal content into client-ready output.
- Support contract and Statement of Work coordination as required.
Consulting and Advisory
- Serve as a subject matter resource on B2B and B2C marketing best practices, including CRM, CDP, and marketing automation fundamentals.
- Help identify relevant
📌 Client Services Manager (Coimbatore)
🏢 Verticurl
📍 Coimbatore