Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

12 Aug
|
Dazzlnow
|
Bengaluru

12 Aug

Dazzlnow

Bengaluru

Key Responsibilities

Handle customer queries and complaints across multiple channels.

Resolve issues promptly and ensure customer satisfaction.

Coordinate with internal teams to ensure smooth service delivery.

Capture and share customer feedback to drive experience improvements.

Maintain accurate records of every interaction.

Meet defined quality and performance benchmarks.

Required Skills & Tools

1–3 years of experience in customer support, ideally in D2C, on-demand services, hyperlocal, or beauty/wellness.

Fluent in English and Hindi

Hands-on experience with any CRM / cloud telephony tools like Exotel, Knowlarity, Ozonetel, or equivalent

Familiarity with ticketing systems like Zoho Desk, Freshdesk, Zendesk, or similar

Ability to multitask across calls, chats, and ticket queues simultaneously

📌 Customer Support Executive (Bengaluru)
🏢 Dazzlnow
📍 Bengaluru

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