Job Description – Sales & Marketing Support Executive

Position: Sales & Marketing Support Executive

Experience: 2–3 Years

Job Summary

We are looking for a proactive and organized Sales & Marketing Support Executive with 2–3 years of relevant experience to support sales and marketing operations.

The role will involve back-office coordination, customer communication, export documentation, payment follow-ups, order processing, and occasional field visits for customer meetings, marketing activities, and order follow-up.

Key Responsibilities

- Provide day-to-day support to the Sales & Marketing team.
- Handle sales back-office operations, customer inquiries, quotations, and order processing.
- Coordinate with customers regarding order status, dispatch schedules, and delivery follow-ups.
- Prepare and manage export documentation in accordance with export procedures and shipping requirements.
- Follow up with customers regarding outstanding payments and maintain payment records.
- Conduct occasional customer visits for marketing activities, relationship building, and order follow-up.
- Coordinate with Production, Logistics, Accounts,



and other internal departments to ensure timely order execution.
- Maintain customer databases, sales records, and reports.
- Assist in preparing marketing materials, presentations, and sales documentation.
- Candidate RequirementsGraduate in any discipline preferred.
- 2–3 years of relevant experience in Sales & Marketing Support, Customer Service, or Back Office Operations.
- Working knowledge of export documentation and shipping processes.
- Positive communication and interpersonal skills.
- Strong organizational and coordination abilities.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Willingness to travel occasionally for customer visits and marketing-related activities.

Key Skills

- Sales Coordination
- Marketing Support
- Export Documentation
- Customer Relationship Management
- Order Processing & Follow-up
- Payment Collection Follow-up
- Back Office Administration
- Communication & Coordination
- Time Management
- Problem Solving

📌 Sales Coordinator (Mumbai)
🏢 PDR Arts
📍 Mumbai