Account Manager – Automotive Company

Job Summary

We are looking for a results-driven Account Manager to manage and grow relationships with key customers in the automotive industry. The ideal candidate will be responsible for customer satisfaction, sales growth, account development, and coordination with internal teams to ensure timely delivery of products and services.

Key Responsibilities

Manage day-to-day relationships with assigned automotive customers and key accounts.

Develop and maintain robust relationships with OEMs, Tier-1/Tier-2 suppliers, dealers, and other automotive clients.

Understand customer requirements and identify opportunities for business growth.

Achieve sales, revenue, profitability, and customer-retention targets.

Prepare quotations, commercial proposals, sales forecasts, and account plans.

Coordinate with sales, engineering, production, quality, logistics, and finance teams to meet customer requirements.

Track customer orders, deliveries, complaints, and payment status.

Handle customer queries and resolve issues promptly and professionally.

Conduct regular customer meetings and business reviews.

Monitor market trends, competitor activities, and developments in the automotive sector.

Support new product development, product launches, and customer projects.

Negotiate pricing, contracts,



commercial terms, and annual business agreements where required.

Maintain accurate customer records, sales reports, and CRM data.

Ensure compliance with company policies and customer-specific requirements.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, or a related field.

2–5 years of experience in account management, sales, or business development, preferably in the automotive industry.

Strong understanding of automotive products, supply chains, and customer requirements.

Excellent communication, negotiation, and relationship-management skills.

Strong analytical and problem-solving abilities.

Ability to manage multiple customer accounts and meet deadlines.

Proficiency in MS Office and CRM/ERP systems.

Willingness to travel for customer meetings and business development activities.

Key Performance Indicators (KPIs)

Sales and revenue growth

Customer retention and satisfaction

New business development

Gross margin/profitability

On-time delivery and issue resolution

Collection/payment performance

Achievement of account and sales targets

Job Type: Full-time

Department: Sales / Business Development

Reporting To: Sales Manager / Business Head

📌 Accountant Manager (Navi Mumbai)
🏢 HALLMARK AUTOMOTIVE
📍 Navi Mumbai