12 Aug
|
Credmin Marketplaces Private
|
Ghaziabad
12 Aug
Credmin Marketplaces Private
Ghaziabad
Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Lead a team of telecalling/customer service agents and executives • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results • Resolve customer complaints and follow-up to check if an action has been taken • Identify customers’ needs and wants, clarifying information whenever possible • Gain comprehensive product knowledge to enhance team performance • Create a supportive setting for the team to excel in
📌 Telecalling Team Leader (Ghaziabad)
🏢 Credmin Marketplaces Private
📍 Ghaziabad