Job SummaryWe are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, follow up with prospects, and support the sales team in achieving business targets.

- Key ResponsibilitiesMake outbound calls to prospective and existing customers.
- Handle incoming customer calls and resolve basic queries.
- Generate and qualify leads through telephonic communication.
- Follow up with customers and prospects regarding products/services.
- Maintain records of calls, leads, follow-ups, and customer interactions.
- Coordinate with the sales team for lead conversion and further follow-up.
- Achieve daily/weekly/monthly calling and lead-generation targets.
- Build and maintain good relationships with customers.
- Provide accurate product/service information to customers.
- Requirements1–3 years of experience as a Telecaller, Telesales Executive, Customer Support Executive, or similar role.
- Excellent communication and interpersonal skills.
- Positive Hindi and English communication skills.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of MS Office/CRM software.
- Target-oriented and confident personality.
- Freshers with excellent communication skills may also be considered.

📌 Telecaller (Thane)
🏢 Menschen Consulting Private
📍 Thane