Job SummaryTIKASAN Cafe & Restro is looking for an experienced, disciplined and customer-focused Restaurant Manager to manage daily operations, supervise employees, control costs and ensure excellent guest service.

- Key ResponsibilitiesManage the restaurant’s complete day-to-day operations.
- Supervise waiters, kitchen staff, cashiers, cleaners and delivery personnel.
- Prepare staff rosters and monitor attendance, punctuality and grooming.
- Conduct daily opening and closing checks.
- Maintain food quality, service standards, cleanliness and hygiene.
- Handle customer complaints politely and resolve problems promptly.
- Coordinate dine-in, takeaway, birthday-party and online-delivery orders.
- Monitor orders received through Zomato and Swiggy.
- Check daily sales, billing, cash, UPI and POS settlement.
- Control food wastage, complimentary items, discounts and operating expenses.
- Monitor stock levels and coordinate purchasing with approved suppliers.
- Conduct regular inventory checks and prevent shortages or pilferage.
- Coordinate with chefs to ensure menu availability and timely preparation.
- Train staff in customer service, order-taking, hygiene and restaurant SOPs.
- Prepare daily reports covering sales, expenses, stock, wastage and customer feedback.
- Support local promotions, special events and customer-retention activities.




- Ensure compliance with food-safety and company requirements.
- Candidate RequirementsMinimum 3–5 years of restaurant or hospitality experience.
- At least two years in a supervisory or managerial role preferred.
- Good knowledge of restaurant operations, inventory and cost control.
- Experience with POS billing, Zomato and Swiggy order management.
- Robust leadership, communication and problem-solving skills.
- Fluent Hindi; basic spoken and written English preferred.
- Comfortable using WhatsApp, Excel and daily reporting systems.
- Willing to work evenings, weekends and public holidays.
- Honest, disciplined and capable of managing staff under pressure.
- Salary and BenefitsSalary: ₹22,000–₹35,000 per month, depending on experience and capability.
- Staff meals provided.
- Accommodation may be provided for a suitable outstation candidate.
- Performance incentives may be offered based on sales growth, cost control and customer satisfaction.
- Salary growth based on performance and length of service.
- Performance IndicatorsMonthly sales and order growth
- Customer ratings and complaint resolution
- Staff attendance and retention
- Food-cost and wastage control
- Inventory accuracy
- Cleanliness and service quality
- Accurate daily cash and sales reconciliation

📌 Restaurant Manager (Patna)
🏢 Tikasan (Unit Of Kals Enterprises)
📍 Patna