Job DescriptionWe're Hiring at WNS
NAssistant Manager-Operations | WNS Nashik
NWe have an exciting opportunity for Assistant Manager - Operations to join our energetic team at WNS-Nashik. If you are passionate and looking for a role that offers both challenges and growth, we want to hear from you
NLocation: Nashik (Work-from-office)
NShift: 24x7 | US Shift
NExperience: 5+ years
NInterested candidates please apply on below link:
[email protected]
NJob Description
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- n
- Leading a team of 30-35 agents and SME's to perform effectively against set SLAs/KPIs N
- Executing strategies toimprove your teams' overall performance N
- Leading interventions to deliver change and transformation within the business adding value to the business Managing teams with effective leadership, coaching and support N
- Working closely with other departments to ensure effective operations Client Interactions and Management N
- Monitoring KPI, Performance Metrics, Accuracy/Quality, Shift Adherence N
nQualifications
nGraduate
NExcellent Communication skills Minimum 2 years' Experience in handling a team
NInterested candidates please apply on below link:
[email protected]
📌 Assistant Operations Manager (Nashik)
🏢 WNS
📍 Nashik