Job DescriptionAbout the Company
NMovate (formerly known asCSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
NAbout the Role
nPosition: International Voice Process
NExperience: 0.6 Months - 4 years
NJob Location: Chennai
NResponsibilities
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- N
- Reviewing recent orders for accuracy and completeness N
- New order processing ona web-based system N
- Customer enquiry clarifications N
- Maintain service levelsand high levels of accuracy N
- Placing orders with ourpartners on a web-based order processing system N
- Monitoring the status of these orders, taking appropriate action depending on the status N
- Maintaining a high level of accuracy with respect to all activities N
- Ensuring that customer requirements are met on a timely basis N
- Maintaining accurate records of activities in our own internal systems N
nQualifications
nAny Degree
NRequired Skills
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- n
- Minimum 6 months call center experience N
- Minimum 12 months customer service experience N
- Excellent overall tenure in job history N
- B2+ English leveln
- 30 Words per minute N
- Basic Computer Knowledge N
- Retail Experience - Bonus N
nPay range and compensation package
📌 International Customer Service Representative (India)
🏢 Movate
📍 India
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