Job DescriptionJob Title:
NTrainee Service Engineer
NNature of Job:
NPermanent
nExperience
N0-2 years
nLocation
NAll India
nQualification:
NITI/ Diploma in Electrical Engineering
NReporting to:
NRSM of the Zone
nCriteria
NIndividuals should have aValid driving license and Two-Wheeler
NKey Function Knowledge/Deliverables:
N
- n
- Responsible for meeting the daily service maintenance and repair needs of the customers equipment. N
- Establish and maintain proper business relationships with customers and peers to ensure proper follow-up and resolution. N
- Basic troubleshooting, installation, maintenance and repair on designated equipment. N
- Attending the service calls like Breakdown, Regular Maintenance, Preventive maintenance, Executing Erection and Commissioning at customer end. N
- To give the service visits: a). warranty b). out of warranty c.) AMC N
- Follow up for PO from customer for parts quotation ref with service report. N
- Maintaining proper records of all the service calls and preparing various monthly reports.
(Warranty service Visit –without charge, Out of warranty visit: chargeable) N
- For sale of spare partsneed to coordinate with respective RO and get it dispatched through regional depot. N
- In cases where parts are not available in the local warehouse need to coordinate with Plant for further procedure. N
nKey Skills:
N
- n
- Essential: N
n
- n
- Backgroundin servicing of Material handling /Construction equipment's. N
- Excellent communicationskills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications. N
- Work collaboratively with internal departments including production, sales, plant and Depot. N
- To perform this job successfully, an individual requires a complete focus on customer N
nservice.
n
- n
- Bike for local commuting. N
n
- n
- Preferred: N
n
- n
- Presentation Skills N
- Ability to multi task and perform d
📌 Field Services Engineer (India)
🏢 Nilkamal
📍 India
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