Job DescriptionServicenow CSM
NMandatory Requirements
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- 5-13 years of overall IT experience. N
- 3+ years of hands-on ServiceNow CSM experience. N
- Strong experience in ServiceNow platform development and configuration. N
- Experience with Case Management and Customer Service workflows. N
- Knowledge of integrations using REST/SOAP APIs. N
- Experience working in Agile/Scrum environments. N
- Robust troubleshooting and stakeholder management skills. N