OVERVIEW

KPMG entities in India are skilled services firm(s). Member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities in India offer services to and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the business environment.

Why Choose KPMG India?
- Dynamic Work Environment : Be a part of an innovative team that values creativity and fresh ideas.
- Growth Opportunities : We provide excellent training, mentorship, and career advancement.
- Attractive Benefits : Competitive salaries, health insurance, and more ️

Key Responsibilities




- Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs for own portfolio of clients. Please note a commensurate portolio comprising of moderate to high complexity of clients will have to be managed by the successful candidate which could amount to 30% of available time.
- Lead and manage the end-to-end CCM journey, ensuring a seamless and efficient process for customers and internal stakeholders.
- BCO Regional Heads, WMR and other key stakeholders where necessary to ensure successful completion of key Optimization and Transformation initiatives
- Manage a team comprising primarily of ODC resources for setting up the team, and manage their workflow, training & development to deliver the BCO model satisfactorily within agreed timelines
- Continuously drive improvement in productivity of the BCO team whilst enhancing client experience.
- Drive adoption of technology

📌 Credit Risk Specialist (India)
🏢 KPMG India
📍 India