Job Title Airline Check-in Staff Company Overview Bluespirit is a leading airline company based in Mumbai Maharashtra We are committed to providing our customers with the best travel experience by offering top-notch services and amenities We are now looking for enthusiastic and dynamic individuals to join our team as Airline Check-in Staff Job Overview As an Airline Check-in Staff you will be responsible for ensuring a smooth and efficient check-in process for our customers You will be the first point of contact for our passengers and will play a crucial role in creating a positive first impression Key Responsibilities - Greet and welcome passengers as they arrive at the check-in counter - Check passengers tickets and travel documents to ensure they are valid - Assist passengers with baggage check-in and provide information on baggage allowances and restrictions - Allocate seats to passengers and ensure they are seated together if requested - Handle special requests and accommodations for passengers such as wheelchair assistance or special meals - Provide information on flight schedules delays and gate changes - Process payments for excess baggage and upgrade requests - Resolve any customer complaints or issues in a professional and timely manner - Collaborate with other airline staff to ensure a smooth and efficient check-in process - Maintain accurate records of all check-in transactions - Adhere to all airline safety and security procedures - Attend training sessions and meetings as required Qualifications - Minimum 12th pass or equivalent qualification - Previous customer service experience is preferred but not required - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong attention to detail and problem-solving skills - Basic computer skills - Willingness to work in shifts including weekends and holidays - Must be fluent in English and Hindi knowledge of other languages is a plus Benefits - Competitive salary - Performance-based incentives - Comprehensive training and development programs - Opportunities for career growth and advancement - Fun and inclusive work environment If you are a passionate and customer-oriented individual looking for an exciting prospect in the airline industry we would love to hear from you Apply now to join our team at Bluespirit as an Airline Check-in Staff