Customer Support Executive Voice Process Company MoneyView Position Customer Support Executive Process Voice - Inbound Outbound Location Kudlu Gate Bangalore Employment Type Full-time About the Role We are looking for a Customer Support Executive for our voice process team The ideal candidate will be responsible for handling customer queries providing timely solutions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills Key Responsibilities Handle inbound outbound customer calls in a qualified and courteous manner Resolve customer issues queries and complaints efficiently within defined timelines Provide accurate information about products services and processes Maintain records of customer interactions and update CRM systems Escalate complex issues to senior support or relevant departments when necessary Meet daily weekly targets related to call handling quality and customer satisfaction Follow company policies scripts and compliance guidelines during all interactions Ensure a positive customer experience on every call Required Skills Qualifications Minimum qualification 12th pass Graduate Excellent verbal communication skills in English and Hindi Ability to remain calm and patient under pressure Prior experience in a regulated industry BFSI FinTech Telecom etc Salary Upto 23k in hand apart from this pf and esic Job Types Full-time Permanent Pay 250 000 00 - 300 000 00 per year Benefits Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location In person