Job Title Customer Support Executive Company U I Holidays Location Mumbai Maharashtra Department Operations Employment Type Full-Time Reports To Operations Manager Address 1C2A 2B Khairani Rd Gundecha Onclave Ansa Industrial Estate Sakinaka Andheri East Mumbai Maharashtra 400072 Company Overview U I Holidays is a B2B travel company specializing in Bali Indonesia We support Indian travel agents with expert ground handling and seamless service backed by a reliable local vendor network Role Summary We are looking for an Operations Executive to manage B2B tour operations for Bali The role involves handling bookings coordinating with vendors supporting agents and ensuring smooth execution of travel itineraries Candidates with prior experience in the travel industry are preferred Knowledge of Gujarati is an added advantage to support regional agents Key Responsibilities Manage bookings for hotels transfers sightseeing and activities in Bali Coordinate with Bali-based vendors for confirmations and changes Ensure timely and smooth execution of travel itineraries Handle booking updates and cancellations via internal systems Assist Indian travel agents via email WhatsApp and phone Prepare travel documents like vouchers invoices and confirmations Resolve on-ground issues and monitor guest feedback Work with sales and quotation teams for smooth handovers Job Type Full time Pay 15 000 00 - 18 000 00 per month Work Location In person

📌 Customer Support Executive (cse) (Maharashtra)
🏢 U & I Holidays
📍 Maharashtra