Job Category Non - Faculty Job Type Full Time Required Experience 4-7 Years Job Location Gurugram - Training Operations Manager Position Training Operations Manager Location KR Mangalam University Sohna Road Gurgaon Reports to Director About the Role KR Mangalam University is looking for a Training Operations Manager to manage and streamline the operations of our 20-member training team This role ensures seamless execution of training programs manages classroom operations monitors trainer performance and delivers data-driven insights to leadership You will act as the operational backbone of the training function enabling trainers to focus on delivering high-quality learning Key Responsibilities Operational Oversight Manage training calendars session scheduling and classroom venue logistics Track trainer and trainee attendance accurately Coordinate trainer availability leave management and workload balancing Quality Class Observations Conduct structured classroom observations Maintain and monitor training quality benchmarks Share actionable feedback and escalate persistent issues to the Director KPI Performance Tracking Track and report trainer KPIs sessions delivered learner feedback completion rates Consolidate participant evaluations into structured reports Support continuous improvement plans for trainers Data Reporting Prepare weekly monthly dashboards on attendance KPIs and training quality Provide insights and recommendations to the Director for decision-making Team Process Support Streamline processes and implement operational best practices Maintain organized digital repositories of training materials and records Coordinate with other departments for smooth training execution Requirements Bachelor s degree in Management Education or related discipline Master s preferred 4-7 years of experience in training operations L D management or academic administration Excellent organizational and process management skills Proficiency in Excel Google Sheets and reporting tools Solid interpersonal and communication skills with the ability to balance quality control and trainer engagement

📌 Training Operations Manager (Haryana)
🏢 Leading
📍 Haryana