At a Glance The Story Behind AMINA Founded in April 2018 and headquartered in Zug AMINA Bank is a pioneer in the financial industry providing a seamless secure and easy-to-use bridge between digital and traditional assets As a smart bank AMINA Bank offers a fully universal suite of regulated banking services in the emerging digital economy In August 2019 AMINA Bank received a Swiss banking and securities dealer license - the first time a reputed regulatory authority such as FINMA has granted a license to a financial services provider with a core capability in digital assets AMINA India is a wholly owned subsidiary of AMINA Bank AG AMINA India acts as a virtual extension of the bank supporting activities spanning digital assets research investment solutions trading liquidity management risk management mid back-office IT operations and more recently technology and product Your Mission Should You Choose to Accept It We are bringing a current financial services paradigm to the blockchain and finance economy In scope of our growth plans we are looking for an IT Support Analyst In this role you will be reporting to our Head IT Operations India Your AMINA To-Do List Cover the AMINA s Service Desk triaging and handling incoming service requests end-user support issues as well as incidents Provide direct user support for Windows and OSX desktops and laptops including required administrative tasks on related server applications Participate in additionally remunerated on-call rotations to support 24 7 operation Perform configuration tasks on Microsoft 365 Intune Conditional Access and Intune compliance Policy Entra ID AD and other systems SharePoint Administration IT service Management ITIL Certified preferred Get involved in project activities as needed such as migrations or new initiatives Asset and Vendor Management CCTV and access Control Management Ensure systems are regularly patched as well as respond to urgent patching requests in case of newly discovered vulnerabilities Provide 1st level support for select business applications operated in-house Maintain high quality documentation and accurate information within the configuration management database Actively automate repetitive tasks through scripting or workflow automation tools Your golden ticket to the AMINA team Strong Microsoft Windows Operating system know-how Strong OSX Operating system know-how Proven track-record of support of Windows and Mac corporate laptops in a regulated environment Understanding Windows based Server infrastructure the Azure cloud Proven track-record of experience with Microsoft 365 and Intune on Windows and OSX Mac Working knowledge of IT networking and security Dynamic proactive attitude able to work independently and hit the ground running Why We re Awesome Join our skilled team and together redefine finance We owe our exponential growth to our innovative and collaborate team spirit and talented workforce Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank Regardless of your age gender belief and background at AMINA EVERYONE is welcome

📌 It Support Analyst (Mumbai)
🏢 AMINA Bank
📍 Mumbai