Job Title Reservation Executive Department Operations Reservations Location Kolkata Reporting To Reservation Manager Operations Head Job Summary The Reservation Executive will handle client and agent booking requests prepare quotations confirm reservations with suppliers and hotels maintain records and ensure smooth coordination between sales operations and accounts for tour arrangements Key Responsibilities Handle booking requests through email phone or online platforms Prepare accurate tour quotations and itineraries as per client agent requirements Coordinate with hotels transporters guides and other service providers for confirmations Maintain up-to-date records of reservations confirmations amendments and cancellations Follow up with suppliers for booking status special requests and service quality Support the Sales team with rates availability checks and itinerary planning Ensure timely communication with clients agents about booking status and changes Verify supplier invoices and forward for accounts clearance Handle complaints or last-minute changes professionally and efficiently Maintain and update internal databases and CRM systems regularly Skills Competencies Good communication skills written verbal in English and Hindi Strong attention to detail and accuracy Valuable knowledge of domestic international destinations as per company focus Proficiency in MS Office especially Excel and Outlook Ability to multitask and work under pressure Team player with a positive and service-oriented attitude Qualification Experience Graduate preferably in Tourism Hospitality or related field Minimum 1-3 years of experience in reservations operations or travel coordination Experience with B2B DMC operations will be an added advantage Working Days Hours Monday to Saturday 10 00 AM - 7 00 PM as per company policy Job Type Full-time Pay 30 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Leave encashment Provident Fund Work Location In person

📌 Reservation Executive (West Bengal)
🏢 Neptune Tours & Travels/ Neptune Holidays
📍 West Bengal